Answer your business email in Chatterbell

Forward your email address and reply to emails next to your chats.

From Starter, open Integrations and tick Accept email into my inbox. You’ll get a Chatterbell address like chat-abc123@chatterbell.com.

Forward your email to it

Gmail or Google Workspace: Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address. Gmail’s confirmation code arrives in your Chatterbell inbox.
Outlook or Microsoft 365: Settings → Mail → Forwarding → Enable forwarding.
Your web host’s email: look for Forwarders.

Each email arrives as a chat. Your reply goes back as a normal email from your business, threaded with theirs, and their answer lands in the same chat. Attachments come through as files.

WhatsApp, Messenger and Instagram

We’re finishing Meta’s approval so you can connect your WhatsApp number, Facebook Page and Instagram account. They’ll appear under Integrations when ready.

Still stuck?Ask in the chat in the corner (a real person reads it too), or email hello@chatterbell.com.