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FeaturesAI answers

AI answers from your own website

Chatterbell’s AI answers customers straight away, using only your website and the notes you give it. When it isn’t sure, or a customer asks for a person, it hands the chat to you.

Start free

Every plan, including FreeUK-hostedNo card needed

Wagtail GroomingOnline now · example
How much is a full groom for a large dog?
AIA full groom for a large dog is £55, including bath, cut and nails. Want me to pass you to the team to book?
What you get

AI answers

Learns your business in a minute

Paste your website address and it reads your pages: prices, services, opening hours, delivery, policies.

Only says what you’ve told it

It answers from your website and notes, not the whole internet. If it doesn’t know, it says so and passes the chat on.

Hands over at the right moment

When a customer asks for a person or it isn’t sure, it hands over, writes a summary for your team, and alerts you.

Notes and instructions

Add answers your website doesn’t cover, like parking, and instructions such as “always suggest booking online”.

Learns from what it missed

See the questions it couldn’t answer. Add the answer once as a note and it handles them from then on.

Answers included, never billed one by one

50 a month on Free, 500 on Starter, 2,000 on Team and 5,000 on Business. Greetings and thank-yous don’t count.

Set it up

Teach it in three steps

1

Scan your website

Open AI answers, add your website address and press Scan my website.

2

Add notes

Write answers to the questions your website doesn’t cover.

3

Choose when it answers

Straight away every time, or only when nobody on your team is available.

Questions

Good to know

How many pages can it learn?

10 pages on Free, 150 on Starter, 500 on Team and 1,500 on Business, plus extra websites from Starter.

Does it keep up when my website changes?

Press Scan again after you change your site, or from Team turn on automatic scans daily, weekly or monthly.

What happens if I run out of answers?

Your team answers until next month. Nothing breaks and you’re never charged extra.

Step-by-step guide: AI answers: how they work

Try it on your website today

Free plan for as long as you like, or 14 days of Starter free. No card needed, and it’s live in about two minutes.