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IntegrationsWebhooks and API

Webhooks and API for developers

Connect Chatterbell to your own software. Webhooks tell your systems the moment something happens, and the API lets you read and act on chats with keys you control.

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What you get

Chatterbell and Webhooks and API

Webhooks, signed and retried

Your endpoint hears when a chat starts, a message arrives or a chat closes. Every delivery is signed so you know it came from us, and retried if your server is down.

A clean REST API

Read chats and messages with an API key on Team. On Business, also reply, close and assign chats from your own software.

Keys you control

Create a key for each system, see when it was last used, and revoke it in one click.

Set it up

Get started

1

Create a key

In Chatterbell, open Integrations and create an API key.

2

Add a webhook

Paste your endpoint’s address and press Send test to check it works.

3

Read the docs

The API and webhook documentation has every endpoint, event and example.

Read the API docs

Questions

Good to know

Which plans include it?

Webhooks and reading chats: Team and Business. The full API, including replying, closing and assigning: Business.

Where are the docs?

At chatterbell.com/docs/api.

Step-by-step guide: Slack, Zapier, webhooks and the API

Try it on your website today

Free plan for as long as you like, or 14 days of Starter free. No card needed, and it’s live in about two minutes.