FeaturesShared inbox
Website chats, emails and (soon) WhatsApp, in one inbox your team shares. Everyone can see who’s answering what, so no customer is missed and nobody answers twice.
Every plan, including FreeUK-hostedNo card needed
Take a chat or give it to someone. The tabs show who has what at a glance.
Start your answer before they press send. It feels like magic to customers.
Type a slash, pick an answer, done. They even fill in the customer’s name.
Leave a note only your team sees, and tag chats like “Booking” or “Complaint” to find them later.
From Team, new chats go to the right person automatically: chats from your booking page to Sam, everything else taking turns.
From Team, the AI drafts a reply for you to check and send, and sums up long chats in a sentence.
Just you on Free, up to 3 on Starter, 10 on Team and 25 on Business. Extra people are £5 a month each.
Yes. Answer for several websites from the same app, with a different name on each, and switch in a tap.
30 days on Free, a year on Starter, and for as long as you like on Team and Business.
Step-by-step guide: Your team and routing
Free plan for as long as you like, or 14 days of Starter free. No card needed, and it’s live in about two minutes.